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Why can't I create a JIRA epic and/or issue in the Wizeline platform?

To create JIRA issues from Wizeline, a JIRA issue can only have certain required fields depending on its issue type:

  • Epic Issue Type: epic name, summary, reporter, project, and issue type
  • All Other Issue Types: summary, reporter, project, and issue type

If the Create New Issue does not appear in the JIRA issues section under the feature's details, it might be because your organization's JIRA requires additional required fields other than the ones listed above. If not, it might be that one of the other standard fields is marked as required by your organization. For example, your organization might have either PriorityAssignee, or Description as a required field.

Please contact your organization's JIRA admin to change it's required fields for JIRA.

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