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JIRA Server: What are the JIRA instance requirements?

The Wizeline add-on for JIRA Server has the following requirements: 

  • Internet connectivity. Our add-on communicates with our RESTful API over HTTPS
  • We use the "Authorization" HTTP header for authorizing our request. Please make sure that your internet connectivity appliances don't tamper with this header
  • Ensure that the box JIRA is in it has outbound access to 104.198.41.112 on port 443.
  • Inbound access to your JIRA instance to call JIRA’s REST API
    • Without permitting inbound access, you can still use the Wizeline Connect add-on and all Wizeline-side JIRA features except for issue creation and mapping from within Wizeline. Inbound access is required to support issue creation and mapping from within Wizeline.
    • 104.198.231.140, 104.155.166.138 and 104.197.44.88 should be allowed to generate incoming traffic to your JIRA box.
    • Please note: The configured base url of your JIRA instance needs to be publicly accessible (i.e. private hostnames can't be reached from the outside)
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