Users may submit requests for things that already exist in your feature backlog. Wizeline makes it easy to consolidate duplicate requests, without losing any information from original request.
» Tip: Rather than dismissing duplicate requests, a best practice is to mark them as existing features. This approach retains valuable information and provides an accurate count of how many requests are associated with each feature.
To mark a request as a duplicate, click to review your request. You’ll then see a dropdown named "Mark as Existing Feature" in the top left.
Click this option, and you’ll see a drop down field where you can search for items in your backlog. Start typing a keyword, and relevant feature backlog items will appear. Select your duplicate feature and click “Save” and you’re done!
Step by Step: (Click to see in action)
- From Requests on left side panel
- Select a request and click the "Review Now" button
- Click on the "Mark as an Existing Feature" and type in the search box for the existing feature then click "Apply"