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Customer Spotlight: Rigaku Analytical Devices

 

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Eric Roy, Product Manager at Rikagu Analytical Devices, shares how he uses Wizeline to capture "voice of the customer" feedback from the field, communicate trade-offs, and align his teams. Since using Wizeline to manage their Progeny ResQ product, Eric and Rigaku were named to the prestigious 2015 R&D 100 list for global leadership in product innovation.

Recorded November 11, 2015.

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